Digital Transformation

Digital Transformation

The growing importance of the digital usages throughout the world is compelling the operators to transform.

It is now vital for them to build a strong strategy, to develop the digital channels and to adapt their tools and their processes.

The aim is not only to meet the customers’ expectations and usages as closely as possible, but also to grasp the new business opportunities occurring.

 

So many questions emerge:

  • What levers to activate to boost sales on the digital channels?
  • What strategy of digital customer relationship to better answer the customers’ needs?
  • How to adapt the performance management in digital era?
  • How to better use the data in order to improve and customize the customer experience?

 

These are as many questions and challenges addressed by the Digital Innovation Practice of Sofrecom.

We wish throughout this section to share our own convictions. Convictions built from numerous projects carried out for our customers.

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Bloggers


Digital projects manager

Florent BROUTIN

Digital projects manager
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Consultant Manager Sofrecom

Alexandre JOLIN

Market Intelligence Consultant Manager
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Consultant Marketing stratégique Sofrecom

Arthur BENDA

Strategic Marketing Consultant
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Niima BERCOVITZ

Market intelligence and project managment
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Sophie VANNIER

MOE Project Manager
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Aurélie TOBOLA

Senior HR Consultant
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Florian JOZEFOWICZ

Strategic Marketing Consultant
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Joseph JABBOUR

Senior Project Manager Network Operations
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Clément ROULLEAU

Market Intelligence Consultant
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Madjid BABACI

Senior Consultant
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Oriane DUGLUE

Customer Project Manager
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Toni SAMUDIO

Big Data support expert
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Isabelle FAGUER

Digital Marketing Consultant
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Baptiste AUBREE

Senior Digital Innovation Consultant
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Mohammad DIAB

Network & Services Senior Project Manager
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Paul-Michel BOGNIER

Head of End-to-End Network Performance
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Marie LOUIS

Consultante en marketing digital
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Jolaade ALAO

Services & Convergence Managing Consultant
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Digital projects manager

Florent BROUTIN

Digital projects manager
Read more

Consultant Manager Sofrecom

Alexandre JOLIN

Market Intelligence Consultant Manager
Read more

Consultant Marketing stratégique Sofrecom

Arthur BENDA

Strategic Marketing Consultant
Read more

Niima BERCOVITZ

Market intelligence and project managment
Read more

Sophie VANNIER

MOE Project Manager
Read more

Aurélie TOBOLA

Senior HR Consultant
Read more

Florian JOZEFOWICZ

Strategic Marketing Consultant
Read more

Joseph JABBOUR

Senior Project Manager Network Operations
Read more

Clément ROULLEAU

Market Intelligence Consultant
Read more

Madjid BABACI

Senior Consultant
Read more

Oriane DUGLUE

Customer Project Manager
Read more

Toni SAMUDIO

Big Data support expert
Read more

Isabelle FAGUER

Digital Marketing Consultant
Read more

Baptiste AUBREE

Senior Digital Innovation Consultant
Read more

Mohammad DIAB

Network & Services Senior Project Manager
Read more

Paul-Michel BOGNIER

Head of End-to-End Network Performance
Read more

Marie LOUIS

Consultante en marketing digital
Read more

Jolaade ALAO

Services & Convergence Managing Consultant
Read more

Benoît MENARD

Consulting Director
Read more